FAQ

TravelClean offers a 30-day return policy for all unopened/unused packages. Once the package has been opened, we cannot accept a return.

TravelClean is
thrilled to service our international
customers and additional shipping charges
apply.

Your order will ship the next business day after your order is placed. Economy, Standard, Express 2-day, and Overnight shipping is available. Delivery timing will be outlined at the time of your order. 

Your order will ship the next business day after it's placed. We offer shipping options ranging from Economy for those booking travel at least three weeks in advance to Overnight delivery for last minute travel that pops up. 

Due to our current system, once an order is placed and submitted we are unable to remove, add, or modify the contents.

If you ordered an item you don't want, we have a great return policy!

Tracking information will be sent to you in a confirmation email at the time of ordering.

TravelClean uses secure partners that meet or exceed industry standards for the security and confidentiality of your data.

TravelClean is located in sunny Carlsbad, California.

Most of the components in the TravelClean kit are recyclable.

We recommend a new TravelClean kit for each leg of your flight as it relates to air travel.  We also suggest TravelClean as a one-time use items for trains, subways, and movie theaters… Your TravelClean kit can be used for the duration of your auto rental.

Yes, we will be adding a list of retailers to our site shortly.

The TravelClean Kit is fully compliant.

TravelClean kits are designed to be put in either carry on or checked luggage.  We recommend having a kit for each person travelling and an additional kit packed in check luggage for your return trip.

We suggest having a kit for each leg of your flight, to and from your destination as well as a kit for planned use of rental cars, trains, or other events where you will be using public seating.

TravelClean welcomes corporate partners and has many options for preferred pricing, co-branded / labelled packaging and components.  Please email us at contact@travelclean.com.

TravelClean kits are manufactured to last for up to 4 years, provided that they remain sealed and are not stored in extreme temperatures. Recommended usage is within 2 years of purchase.