Frequently Asked Questions

TravelClean offers a 30-day return policy for all unopened/unused packages. Once the package has been opened, we cannot accept a return.

TravelClean is
thrilled to service our international
customers and additional shipping charges

Currently TravelClean is experiencing minor fulfillment delays, so standard shipping is the only option. Delivery timing will be outlined at the time of your order. Soon we will be offering overnight and 2-day expedited shipping options.

Approximate delivery dates are quoted at the time of the order.  We estimate 4-6 delivery days in the continental US for non-rush orders.

Of course.  Simply contact prior to receiving your order or simply return your order when received and place a new order.

Tracking information will be sent to you in a confirmation email at the time of ordering.

TravelClean uses secure partners that meet or exceed industry standards for the security and confidentiality of your data.

TravelClean is located in sunny Carlsbad, California.

Most of the components in the TravelClean kit are recyclable.

We recommend a new TravelClean kit for each leg of your flight as it relates to air travel.  We also suggest TravelClean as a one-time use items for trains, subways, and movie theaters… Your TravelClean kit can be used for the duration of your auto rental.

Yes, we will be adding a list of retailers to our site shortly.

The TravelClean Kit is fully compliant.

TravelClean kits are designed to be put in either carry on or checked luggage.  We recommend having a kit for each person travelling and an additional kit packed in check luggage for your return trip.

We suggest having a kit for each leg of your flight, to and from your destination as well as a kit for planned use of rental cars, trains, or other events where you will be using public seating.

TravelClean is welcoming to corporate partners and has many options for preferred pricing, co-branded / labelled packaging and components.  Please email us at

TravelClean kits are manufactured to last for up to 4 years, provided that they remain sealed and are not stored in extreme temperatures. Recommended usage is within 2 years of purchase.